Make replenishment part of the offer.
Create subscription plans for eligible products in your Shopify catalog. Present frequency and subscriber pricing clearly so customers understand what they are ordering today and what comes next.
A changing routine needs a human response.
When a customer has too much product or needs a break, your team can review the subscription and use supported pause, resume, and cancellation controls. Keep the account conversation focused on the customer’s actual order.
Run the program where you run the store.
Review subscriber records, selling plans, and payment history in Shopify. Bring order and catalog context into conversations without asking your team to piece together the commercial picture across disconnected tools.
Common questions
How can Lasso fit a health & wellness brand?
Lasso provides Shopify selling plans, subscription administration, payment history, and customer-account extensions. We configure the program around your products and confirm the supported customer actions during early-access onboarding.
Can customers manage a subscription by text?
Natural-language subscription support is part of the Lasso experience being developed. Today’s supported account controls and text-action availability are reviewed during onboarding; not every request can yet be completed automatically by text.
Are these real customer conversations?
The conversations on these pages are illustrative examples. They explain the intended experience and are not customer transcripts or measured performance results.